Make it easier for potential customers to start a conversation with your business. FMF helps companies use Click-to-WhatsApp advertising and compliant WhatsApp Business messaging to generate enquiries, support customers and strengthen retention.
Click-to-WhatsApp ads are typically created through Meta advertising tools and can send users from eligible Facebook or Instagram placements into a WhatsApp chat. Business messaging is a separate activity and must follow WhatsApp policies, user-consent requirements and applicable privacy laws.
WhatsApp can support businesses where customers benefit from fast, personal communication, including automotive companies, ecommerce stores, property businesses, education providers, travel and hospitality brands, fitness and beauty businesses, clinics, home-service companies and B2B sales teams.
Use cases may include product enquiries, appointment requests, order assistance, event registration, lead qualification and service reminders. Promotional messages should only be sent to users who have provided appropriate consent and must include a clear way to stop further communication.
We map the customer journey, target audience, sales process and response capacity.
We choose the campaign objective, entry points, conversation flow and performance indicators.
We coordinate business assets, ad campaigns, destination settings and measurement.
We prepare advertising messages, creative and suggested chat responses or templates.
We test audiences, placements, messages and conversation paths.
We review cost per conversation, response quality, qualified leads and downstream outcomes where data is available.
We provide results and recommendations for advertising and response processes.
A project may involve a paid social specialist, CRM or messaging specialist, project manager, analyst, copywriter and designer. Your sales or support team remains important because response speed and conversation quality directly affect outcomes.
Message delivery, replies and sales cannot be guaranteed. Delivery is affected by account status, user consent, template approval, platform policies and recipient settings. Commercial results also depend on the offer and how effectively enquiries are handled.
Tell us how your business currently uses WhatsApp and what you want customers to do. We will recommend a suitable advertising and messaging setup.
Southeast Asia's largest international hospital, Bumrungrad International Hospital, located in Bangkok
SEO optimization of Bumrungrad International Hospital website
Biggest wedding portal in India
Placed the portal in the TOP-3 in terms of traffic in India
One of the largest wedding portals in Thailand
Placed the portal in the TOP-1 in visibility and increased organic traffic by 27 times
Leave a request and we will put together a presentation with relevant cases for your project
info@fmf.co.th
(+66) 097-034-6625
LINE it!