Automation of arranging business trips for KIA Motors

  • Customer

    Kia Motor Corporation is South Korea's second-largest automobile manufacturer, following the Hyundai Motor Company, with sales of over 3.3 million vehicles in 2015.

  • Goals
    • To decrease the life cycle of the business trip arranging process;
    • To decrease financial expenditure on expandable materials.
  • Tasks
    • To exclude mistakes from the process of arranging business trips which result in agreement delays and document losses;
    • To reduce labor costs on the process of arranging business trips;
    • To switch from paper to electronic media.
  • Solution

    To assign employees’ functions (notification, transfer and storage) in the process of arranging business trips on a computer programme. Automatization of the business trip arranging process on the customer’s corporate portal.

  • Solution description

    A list of electron documents, that is, applications for business trips. Alongside with it:

    • Agreement lists;
    • Applications for preparing business trips;
    • Taxi calls;
    • Advance reports;
    • Office memos;
    • Acts on preparing business trips;
    • Acts on taxi calls.

    All the documents take part in the process of arranging business trips.

    An employee creates a business trip in the system by indicating the appropriate boxes. The system counts:

    • Ticket types;
    • Expenses on accommodation;
    • Hotel room categories;
    • Daily allowances during business trips
    • Taxi limits;
    • Parking limits.

    The calculations are specific for each position. The system sends the agency for arranging business trips a notification on a planned business trip.

    The agency gives an employee an offer on arranging a business trip. After making a choice an employee sends an agreement application the group responsible for organizing a trip. After the agreement is achieved, the system gives an order in ERP System, while it is signed the systems waits for the trip end date and gives the initiator a task to enter a report.

    After returning from a business trip, an employee has to present his/her report to the accounting department. After the agreement is achieved, the accounting department confirms acts received from the agency.

    System features

    • Tariff calculations per each employee’s business trip;
    • The work of accounting and financial departments are included;
    • Integration with ERP Systems: 1C, SAP;
    • Auto-check for exclusions, excess and corrections;
    • Auto-check for conflicts in business trip schedules;
    • Creating and uploading printed documents;
    • Creating notices in employees and chief’s calendars;
    • Module for booking tickets, taxi, and hotels.
  • Results

    • Financial expenditure on expandable materials (paper, printer ink) has been excluded;
    • The life cycle of the business arrangement process has been reduced for 47%.

    Currently the company “FMF” is technically supporting the customer.

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